Common Questions
about Well Rooted

FAQ

We do not accept insurance. Well-Rooted Pediatrics is a cash based practice. We provide you with a superbill and you are able to submit that to your insurance company for reimbursement. It is the responsibility of the patient to verify their insurance benefits prior to signing on to care. Well-Rooted Pediatrics may be considered alternative medicine and may not be recognized as eligible for reimbursement. We suggest you reach out to your insurance company and ask about out of network provider reimbursement allowances.

No. Our Nurse Practitioners are Advanced Practice Registered Nurses (or better known as a Nurse Practitioners). They have Full Practice Authority (FPA) with the State of Illinois. This means based on their experience, years worked and continuing education, they do not need a collaborating physician to oversee their care.

Every hospital has their own hospital staff that will see your child if they get admitted. At this time, we are not on staff with any hospital, so you are free to go where you choose.

The hospitalist on staff at the hospital you deliver at will see your newborn daily until you are discharged. Once discharged, you can make your first newborn visit in our office.

If you have an urgent matter after hours that warrants immediate attention of the provider, you can call the office at (815) 322-9300 and it will connect you to the after-hours hotline. If it is an emergency, please take your child to the Emergency Room.

At this time, no we do not. Being a cash-based practice, and offering vaccines at a cash rate, would be costly for the patient. We can help you determine the schedule for your family and guide you to where you can receive them.”

Yes. You can call the office during business hours to schedule an appointment for your child. We will do our best to make sure you receive the best time available that fits your schedule and your needs.

Our contracted lab is HealthLab through CDH hospital, under Northwestern Medicine. We are able to bill lab services directly to your insurance. It is patient’s responsibility to look into coverage and ensure there is not a preferred hospital system they advise you to do diagnostic testing through. HealthLab processes through most major insurances and Medicare/Medicaid.

We do not accept insurance. Well-Rooted Functional Medicine is a cash based practice. We provide you with a superbill and you are able to submit that to your insurance company for reimbursement. It is the responsibility of the patient to verify their insurance benefits prior to signing on to care. Well-Rooted Functional Medicine may be considered alternative medicine and may not be recognized as eligible for reimbursement. We suggest you reach out to your insurance company and ask about out of network provider reimbursement allowances. A receipt or superbill can be requested for visits and select services which can be submitted for insurance reimbursement based on policy.

Our contracted lab is HealthLab through CDH hospital, under Northwestern Medicine. We are able to bill lab services directly to your insurance. It is patient’s responsibility to look into coverage and ensure there is not a preferred hospital system they advise you to do diagnostic testing through. HealthLab processes through most major insurances and Medicare/Medicaid.

Out of respect to our very busy providers, we do not allow walk in or same day appointments. We DO however allow walk in appointments for our other services, I.e. IV therapy, Injectables, Sauna or Halo Therapy.

We do not have a 24 hour Triage service at Well-Rooted Functional Medicine. We have a Triage Nurse in office daily. Emails and calls will be returned within 24 hours Monday through Friday. If you have an URGENT health concern and need immediate assistance outside of regular business hours; we’d advise urgent care or emergency room.

Our office has Advanced Practice Nurse Practitioners on staff. Jessica Pawlicki ARPN, Michelle Lehn APRN & Rebecca Kaechele APRN. Our NP’s are all Full Practice Authority and are not required to be under an MD to provide care.

We do not accept insurance. Well-Rooted Women is a cash based practice. We provide you with a superbill and you are able to submit that to your insurance company for reimbursement. It is the responsibility of the patient to verify their insurance benefits prior to signing on to care. Well-Rooted Women may be considered alternative medicine and may not be recognized as eligible for reimbursement. We suggest you reach out to your insurance company and ask about out of network provider reimbursement allowances. A receipt or superbill can be requested for visits and select services which can be submitted for insurance reimbursement based on policy.

Our contracted lab is HealthLab through CDH hospital, under Northwestern Medicine. We are able to bill lab services directly to your insurance. It is patient’s responsibility to look into coverage and ensure there is not a preferred hospital system they advise you to do diagnostic testing through. HealthLab processes through most major insurances and Medicare/Medicaid.

Our office has Advanced Practice Nurse Practitioners on staff. Jessica Pawlicki ARPN, Michelle Lehn APRN & Rebecca Kaechele APRN. Our NP’s are all Full Practice Authority and are not required to be under an MD to provide care.

We do not have a 24 hour Triage service at Well-Rooted Women. We have a Triage Nurse in office daily. Emails and calls will be returned within 24 hours Monday through Friday. If you have an URGENT health concern and need immediate assistance outside of regular business hours; we’d advise urgent care or emergency room.

Out of respect to our very busy providers, we do not allow walk in or same day appointments. We DO however allow walk in appointments for our other services, I.e. IV therapy, Injectables, Sauna or Halo Therapy.
Pediatrics
Functional Medicine
Women's Health
plant

We are new patients here and had a wonderful first experience. Everyone in the office was so kind and friendly. Valerie was amazing with our daughter, very helpful and genuine in fielding all of our questions, and provided us with great resources. I am grateful for their whole child approach. So happy to have found this pediatric team!

Jordan
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We are new patients at Well-Rooted. We were greeted by the friendly receptionist who answered all our questions. Even though it’s a temporary location, it was very well organized and clean. We saw Allison for our visit. She was knowledgeable, friendly and took the time to listen and answer any of our questions. She put our children at ease and made the appointment very easy. We are so grateful for this pediatric office and look forward to building a relationship with the staff!

Cynthia
plant

Best pediatrician out there! I trust well rooted more than any nurse or doctor out there. Getting to the root cause of issues and always taking such good care of my son.

Anneleise M
plant

Jessica, Jacki and all the Well Rooted Staff are amazing. Our Pediatrician retired a few years back and we were in limbo for several years, never feeling like any Dr we saw actually listened to us. After our 1st visit at Well Rooted we knew we finally found “the one”. They listen and take the time to discuss options. They support the patient and put YOU 1st.

Shawna D
plant

Valerie and the entire team at well rooted have been an intergral part of my sons health journey. After visiting multiple Drs and not receiving a clear answer, I was at a complete loss on how to help my son. After our initial meeting with Valerie, I immediately knew we were at the right place! Not only did she take the time to listen but reassured both my son and I that we would get to the root cause of the issue. It hasn’t been a quick fix, however, after 6 months my son was feeling better and back to himself and I couldn’t be happier! Valerie didn’t just put a bandaid on the situation, but truly got to the root cause. I’m hopeful for my sons future and it wouldn’t be possible without the help of Val and the entire staff at well rooted. I feel truly blessed to have found them and highly recommend them to any parent who has been let down by the traditional health care system.

Diane S
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390 Congress Pkwy # J
Crystal Lake, IL

814 Commerce Dr., Ste 150
Oak Brook, IL

390 Congress Parkway
Suite I
Crystal Lake, IL

2075 Foxfield Rd.
Suite 102
St. Charles, IL 60174

Pediatrics
Functional Medicine
Women's Health
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